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How to Strengthen IT Security for Your VoIP System

Voice over Internet Protocol (VoIP) plays a key role in allowing employees to stay in communication while also offering numerous features. However, the popularity of VoIP communications has made it an easy target for cybercriminals. A VoIP network contains a treasure trove of information that's highly valuable on the dark web. Understanding how to protect your VoIP system against these threats is essential in keeping your data safe from these hackers.

Here are a few tips to help you protect your VoIP system in the workplace.

#1 - Use Virtual Private Networks (VPN)

One way to secure your VoIP system is to use a virtual private network (VPN) for all of your business activities. A VPN secures your internet connection through the use of encryption. You can choose from a variety of free VPN's, but many of these lack critical security features. Purchasing a VPN from a reputable provider is well worth the investment in giving your VoIP system an added layer of security.

#2 - Enable Password Protection

Creating a secure password that consists of multiple letters and symbols is essential in protecting your VoIP system. However, cybercriminals can use a variety of tools to guess passwords and hack into these accounts. Enabling two-factor authentication gives each account an extra layer of protection. A password manager also allows employees to manage multiple accounts with complex passwords while only needing to remember the master passcode.

#3 - Install VoIP Firewalls

Firewalls play a crucial role in protecting your network from outside intruders. VoIP firewalls ensure that each connection is secure while also identifying any signs of unusual phone call activities. An IT service provider can monitor your VoIP firewall and manage security protocols to give your phone system an extra layer of defense from hackers and other cyber threats.

#4 - Use Encryption Technology

VoIP phone systems without encryption can easily be hacked into by cybercriminals. However, some VoIP phone systems have built-in encryption, but it is always a good idea to verify these features to ensure your data remains safe. A managed service provider can also download encryption software for your business to reduce the chance of a data breach.

#5 - Monitor Network Around the Clock

Many times a security breach occurs outside of regular business hours. Failure to monitor your network around the clock poses significant security risks and makes your business vulnerable to a variety of cyber attacks. Outsourcing your IT security with a managed service provider is a great way to stay proactive against these threats to your VoIP system. These IT security professionals will monitor your network at all times and limit the impact of a data breach before it causes widespread damage.

A VoIP phone system offers a wide range of benefits for businesses. Understanding how to protect your VoIP system is essential due to the ever-growing number of cyber threats in the workplace. An IT service provider can protect your system through encryption technology while also monitoring your network around the clock. Cybercriminals will always pose significant threats in the workplace, but an IT provider can give your VoIP system much-needed protection against these threats.